PRIVACY POLICY AND GDPR

This privacy notice tells you what to expect us to do with your personal information.

Contact details

Telephone: 07789414299

Email: heavenlyhypnobirthing@hotmail.com

What information we collect, use, and why

We collect or use the following information to provide services:

Names and contact details
Addresses
Website user information (including user journeys and cookie tracking)

We also collect or use the following special category information to provide services. This information is subject to additional protection due to its sensitive nature:

Health information

We collect or use the following information to comply with legal requirements:

Name
Contact information

We also collect or use the following special category information to comply with legal requirements. This information is subject to additional protection due to its sensitive nature:

Health information

We collect or use the following personal information for dealing with queries, complaints or claims:

Names and contact details
Address
Correspondence

We also collect the following special category information for dealing with queries, complaints or claims. This information is subject to additional protection due to its sensitive nature:

Health information

Lawful bases and data protection rights

Under UK data protection law, we must have a “lawful basis” for collecting and using your personal information. There is a list of possible lawful bases in the UK GDPR. You can find out more about lawful bases on the ICO’s website.

Which lawful basis we rely on may affect your data protection rights which are set out in brief below. You can find out more about your data protection rights and the exemptions which may apply on the ICO’s website.

Your right of access - You have the right to ask us for copies of your personal information. You can request other information such as details about where we get personal information from and who we share personal information with. There are some exemptions which means you may not receive all the information you ask for.
Your right to rectification - You have the right to ask us to correct or delete personal information you think is inaccurate or incomplete.
Your right to erasure - You have the right to ask us to delete your personal information.
Your right to restriction of processing - You have the right to ask us to limit how we can use your personal information.
Your right to object to processing - You have the right to object to the processing of your personal data.
Your right to data portability - You have the right to ask that we transfer the personal information you gave us to another organisation, or to you.
Your right to withdraw consent – When we use consent as our lawful basis you have the right to withdraw your consent at any time.

If you make a request, we must respond to you without undue delay and in any event within one month.

To make a data protection rights request, please contact us using the contact details at the top of this privacy notice.

Our lawful bases for the collection and use of your data

Our lawful bases for collecting or using personal information to provide services are:

Consent - we have permission from you after we gave you all the relevant information. All of your data protection rights may apply, except the right to object. To be clear, you do have the right to withdraw your consent at any time.
Legitimate interests – we are collecting or using your information because it benefits you, our organisation or someone else, without causing an undue risk of harm to anyone. All of your data protection rights may apply, except the right to portability. Our legitimate interests are:
As part of offering the service, Heavenly Hypnobirthing, with your explicit consent, may ask about certain health related issues that affect your pregnancy, or are relevant to your situation. This is beneficial as it means the courses can be tailored to reflect this and I can ensure you are provided, if necessary with the most up to date, relevant research.

For more information on our use of legitimate interests as a lawful basis you can contact us using the contact details set out above.

Our lawful bases for collecting or using personal information for legal requirements are:

Consent - we have permission from you after we gave you all the relevant information. All of your data protection rights may apply, except the right to object. To be clear, you do have the right to withdraw your consent at any time.
Legal obligation – we have to collect or use your information so we can comply with the law. All of your data protection rights may apply, except the right to erasure, the right to object and the right to data portability.
Legitimate interests – we are collecting or using your information because it benefits you, our organisation or someone else, without causing an undue risk of harm to anyone. All of your data protection rights may apply, except the right to portability. Our legitimate interests are:
It is a legal requirement that Heavenly Hypnobirthing securely holds your data on file under GDPR requirements.
For more information on our use of legitimate interests as a lawful basis you can contact us using the contact details set out above.
Our lawful bases for collecting or using personal information for dealing with queries, complaints or claims are:
Consent - we have permission from you after we gave you all the relevant information. All of your data protection rights may apply, except the right to object. To be clear, you do have the right to withdraw your consent at any time.
Legal obligation – we have to collect or use your information so we can comply with the law. All of your data protection rights may apply, except the right to erasure, the right to object and the right to data portability.
Legitimate interests – we are collecting or using your information because it benefits you, our organisation or someone else, without causing an undue risk of harm to anyone. All of your data protection rights may apply, except the right to portability. Our legitimate interests are:
To correspond with you via email, phone or other means Heavenly Hypnobirthing needs to collect the relevant information. This will be held securely in line with GDPR compliance.

For more information on our use of legitimate interests as a lawful basis you can contact us using the contact details set out above.

Where we get personal information from

· Directly from you

How long we keep information

Heavenly Hypnobirthing will keep your personal information securely on file for as long as it is required to comply with HMRC requirements. Currently this period can be up to 6 years.

How to complain

If you have any concerns about our use of your personal information, you can make a data protection complaint to us. We will respond within 30 days.